Payroll Remediation Services

Get your payroll right, especially under the Holidays Act.

Payroll remediation is often complex, but critical. Whether triggered by internal audits, legislative changes, or employee complaints, we help organisations identify, correct, and prevent payroll issues, particularly those tied to Holidays Act compliance. Alxemy brings specialist knowledge and hands-on experience to guide you through remediation with clarity, accuracy, and care.

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Why It Matters

Non-compliance with the Holidays Act can result in significant financial liability, reputational damage, and strained employee relations. We help you navigate this process thoroughly and transparently, so you can restore compliance and move forward with confidence.

Remediation ServicesRemediation BenefitsPayroll NecessityOur ProcessWhy Alxemy

What’s Included in Our Remediation Services

Remediation is not just about crunching numbers; it is about restoring confidence in your payroll systems. We deliver end-to-end support for payroll corrections and Holidays Act remediation. Our structured, transparent approach helps you identify where things have gone wrong, correct them accurately, and build better systems for the future.

Holidays Act Assessment

Identify areas of non-compliance with the Holidays Act

Payroll Data Analysis

Deep-dive into historical records to detect errors or inconsistencies.

Remediation Calculations

Reconstruct leave accruals and entitlements, as well as payments accurately and fairly

System and Process Fixes

Address the root cause, whether system configuration or interpretation of pay rules.

Employee Communication

Support for transparent, fair communication around outcomes.

Audit-Ready Documentation

Provide clear records and methodology for auditors and stakeholders.

What You’ll Gain from Remediation

Remediation is more than a fix. It is a reset. We help you restore compliance, rebuild trust, and strengthen your payroll foundations so you can move forward with confidence.

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Clear understanding of payroll issues and their impact

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Accurate back-pay and correction calculations

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Future-proofed payroll systems and processes

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Greater confidence across your leadership and people teams

We’ve partnered with Mero’s HARE. Mero are specialists in data engineering and financial forecasting. Their HARE platform is designed to turn complex payroll and financial data into actionable insights giving you clarity, agility, and assurance as you remediate past issues and build a stronger payroll future

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Why Businesses Need Payroll Remediation

The Holidays Act is notoriously complex and difficult to implement correctly, particularly for organisations with variable hours, allowances, or non-standard pay cycles. Many businesses only discover breaches years down the line, turning remediation into a legal, financial, and people risk. Alxemy helps you resolve these issues properly, with a focus on accuracy, transparency, and long-term compliance.

What About Payments to Staff

Remediation often involves more than just calculations, it includes ensuring affected employees are paid what they’re owed. Alxemy helps support you in identifying eligible current and former staff, verifying amounts, managing communications, and coordinating accurate, compliant payments across the board.

Results That Speak for Themselves

When New Zealand’s District Health Boards faced a billion-dollar remediation bill under the Holidays Act, it revealed how easily payroll compliance can go wrong. Unclear legislation, inconsistent system rules, and human error all contribute to long-term risk. Alxemy helps organisations resolve these challenges with structure, accuracy, and care.

We have supported remediation programmes across both government and private sectors. Our work helps organisations identify risks early, correct errors with confidence, and protect against future non-compliance.

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Our Process for Getting Payroll Right

We balance rigour with empathy, ensuring every detail is accurate while maintaining the trust of your people. From discovery to delivery, our approach is structured, transparent, and designed to support long-term compliance.

Discover

Review payroll setup, entitlements, and data history

Diagnose

Identify the scale and scope of Holidays Act or payroll breaches

Remediate

Recalculate entitlements and apply corrections

Communicate

Support your internal team in messaging and documentation

Payments

Manage , accurate payments to both current and former staff

Strengthen

Advise on system and process updates to ensure future compliance

Why Partner with Alxemy?

We are specialists, not generalists. Alxemy has led complex payroll remediation efforts across government, healthcare, education, and private enterprise. We understand both the legislative detail and system limitations that often lead to issues — and we know how to fix them. That’s why we’ve partnered with Mero, using their Holidays Act Remediation Engine (HARE) alongside our proven management and problem-solving expertise. Together, we deliver accurate recalculations, system-wide compliance, and long-term peace of mind.

Got Questions? We’ve Got You Covered.

Is this service only for Holidays Act issues?

The focus is on Holidays Act compliance, but we also address related payroll issues such as misclassified pay codes, inaccurate KiwiSaver deductions, and legacy system errors.

Can you help if we have already started remediation?

Yes. We regularly support organisations that have started the process internally or with auditors. We can validate existing work, provide guidance, or step in to complete the project.

Do you work with specific payroll systems?

We are system-agnostic. Our team has deep experience across Dayforce, Datacom, PayGlobal, and other major New Zealand payroll platforms.

What if we are not sure whether we have a problem?

We offer diagnostic assessments to identify any compliance risks. Even if you have not received complaints or audit findings, it is worth reviewing your setup if your organisation has complex leave, rosters, or pay rules.

Find out how our Health Check Services can help.

How long does remediation typically take?

Timelines depend on the size of your business, the complexity of your payroll setup, and the quality of available data. We will scope the project clearly at the start and keep you informed every step of the way.

How do you handle communication with employees?

We support you in delivering clear, fair messages to employees about any impacts. Our goal is to help protect trust while ensuring legal and financial accuracy.

Ready to Get Payroll Back on Track?

Let’s fix it properly, with clarity and confidence. Whether you are just starting or already part-way through remediation, Alxemy is here to help you navigate every step.

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